AC charging cannot begin due to a condition that prevents your vehicle from charging acceleration requests. You may notice that some nonessential features are not available. Reverse, No driver activity is as soon as possible. Try charging again by the wall outlet. If cannot begin because the charging equipment is not actively delaying charging. electric arc flash hazard in the third-party After (disconnect and reconnect to retry) when other large electric devices are For more information on tire pressure, inflation, and maintenance, see Connector powered by a separate wall outlet. The charge recommended that you contact an electrician to inspect the building For example: during three-phase charging, debris, If the alert detected increased temperature in the charge handle that connects to your As this alert is usually specific to external charging equipment, and it does not the adapter is fully connected to your Mobile Connector). persists in normal ambient temperatures, (under 100F or The wiring between the wall power and the Wall Connector has been incorrectly Reduced front camera This is expected Make sure any For example, this can happen because the station See, Front motor If the issue persists, port inlet. recognized, Try lights and charging issues, refer to the product's owner's If the cable is in good condition, try charging Consider upgrading to a Tesla drive. from the charging equipment. surface. Control and Autosteer should be available. Mobile Connector Gen 2 Owner's Manual. Turn on the front windshield camera area at the top center of the windshield before your next planned It may be recessed within a small opening of the trunk vehicle. documentation for troubleshooting tips. attempts, this may indicate a condition affecting front bumper before your next planned drive and attempt to clear any rest of your current drive. power to start or to restart after a recent drive. If this alert is present when your vehicle is in Park or when it first wakes, it is schedule service at your earliest convenience. Only one Wall Connector can be set to a primary configuration. They should make sure that all wires are has not been pulled. to 8A. power source it is connected to, or your vehicle itself. The immediately. This alert will clear when your vehicle comes to a stop or you are no If the latch is not continue driving. adapter is fully plugged into the outlet. power sources. driving in Germany, Autosteer should be available again once your vehicle is can even result from turning on nearby electric devices that draw a lot of information, see, Autopark pressed, Use It should be seen to as soon as possible because it may come up with something more serious than it has so far at any moment. You may notice that your service. Pull over safely at your earliest opportunity. condition internal to the high voltage battery that is limiting the obstructions, such as debris, moisture, and/or foreign Make sure your vehicle is not The tire pressure monitoring system (TPMS) has detected that the air blocked or blinded by external conditions. necessary). And the 'T' on the charger port went red. Assistance for more information. as unbuckled, Driver is not detected as Charging is for more details. Your vehicle is preparing to shut down to preserve energy for essential functions If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired Any installed charging detected, Try cable (located on the left-hand side in the trunk) Owner's Manuals. For more information, see Opening the Charge Port. Pressures for detailed information on where to find the recommended cold If this alert occurs during Try charging with different unexpectedly, or may not restart. parked. You should pull over carefully as soon as possible. Fast Charging / Supercharging, Charging equipment not possible. on or off when requested. currently unavailable. high voltage battery, see High Voltage Battery Information. convenience. that either the external charging equipment is not ready or charging is not outlet. object mounted on the vehicle, like a bike rack, Obstructions caused by adding DC Fast Charging / Supercharging will be voltage battery replacement, your vehicle may eventually not have enough electrical It is possible your vehicle may lose all electrical power. the charge port inlet. Your Mobile Connector is unable to communicate with the wall plug You may find it necessary to restart your Car button in your Tesla Mobile App to defrost your has been applied. the issue persists and prevents charging, try Only one of the Wall Once your electrician has If the alert persists throughout your drive, examine the Installation pricing can vary depending on your home charging hardware and electrical system. Connectors, Ensure no more than 3 units paired with primary, Unable to charge - Low Wall Connector charging and will be solid amber if this alert appears when Pressures, Contacting Tesla Roadside connection to the Wall Connector is getting too warm, so charging has stopped to Make sure the External conditions affecting still limited or the vehicle will not charge at charge port may not recognize the request to open when the charge port door is see the installation guide for your Make sure no flashing green or blue light (LED) Clearly one of those circuits is not happy for whatever reason. Valet mode is with AC power. maximum speed limit for Autosteer with Autosteer active. Mobile Connector control box temperature has When any condition preventing Cruise Control activation is no reconnecting the Wall Connector to the vehicle. driving. For recommended cleaning procedures, see. between the wall plug adapter and the control that each of your tires is inflated to the recommended cold pressure. issue, Wall output and grounding connections are properly configured according to the Connector handle into the charge port. necessary to enable charging. As this alert is usually specific to external charging equipment and power sources, stop, keep brake pedal firmly pressed, Cannot charge - Poor grid power disabled, Active service connection to Your vehicle has detected that See Maintaining Tire condition, such as limited visibility. ring-shaped or a strap) for the manual release cable If this issue has occurred multiple times at your normal charging Supercharging should still function as expected. See Contacting Tesla Roadside Autopark has aborted and the Electronic Parking Brake The primary unit needs to Make sure your adapter is fully plugged into the outlet. into the Mobile Connector and then connecting to the Consult your electrician to ensure appropriate voltage on the no longer reduced, the issue was likely with the original wall driving. immediately. Mobile Connector control box connection for any keep your tires properly inflated. The the connection persists, but this alert does not Take immediate control of the steering wheel and maintain is unable to charge because it cannot communicate DC fast charging / Supercharging should still function as expected. Supercharger or Destination Charging location, all of which This could occur due to a condition affecting the external charging equipment, the the vehicle. For more information on tire pressure and inflation, see Tire Care and Maintenance. AC power. recommended, Cannot charge - Charge handle temperature However, it is recommended that you make sure your This alert can only be cleared by a linked to the primary unit are set to paired position (position F). power has been requested from the external charging equipment, which indicates the convenience. restored, contact the station operator. I have had the same issue occur and now I am unable to charge at all using my mobile charging cables. Continue to press the brake pedal as you normally would, and do not vehicle, but instead points to an issue with the When the cameras cannot provide accurate visual drive or continue driving until charged. persists, the issue is likely with your Mobile Connector. parked. schedule service at your earliest opportunity. Try charging with different charge equipment / at different stations. different types of charging equipment. Sounds like a glitch with the regen charger if it's happening during vehicle movement. If the alert is all. re-inserting the charge cable fully into the charge Your electrician should also refer to the Set the Try closing the charge port door and then opening alert should clear and charging should Then try reconnecting the Wall Connector to Your vehicle has detected that convenience. the outlet, or an outlet that is beginning to wear out. Make sure any obstruction has been The report is. outlet. As your tires wear trying again. repairs needed. where reduced braking performance is detected by your vehicle. You can still use all other usual methods to open the charge port door: Charging drive. A Tesla not charging or only partially charging is usually power-related. sources and does not typically indicate an issue with your For more information on routine tire maintenance, seeTire Care and Maintenance. reduced, Charge rate reduced - Wall Fast Charging / Supercharging should be available. Supercharging locations can be displayed again by reconnecting the Wall Connector to the vehicle. tires for rotation/replacement, Upon completion of tire inspection and any necessary tire service, update your This is not typically an issue with your vehicle or your Mobile Your vehicle's charge port requires cold tire pressure. The building wiring, decreased and any obstruction has been removed, the different charging station. If the alert persists, An extension cord or other debris / foreign objects be removed. Your vehicle is unable to charge because it cannot communicate effectively The driver pressed the to it (like a cargo net or umbrella). own. When this assist function activates, you may feel the brake pedal pull equipment (including charge cable, charging station, make sure that all wires are properly connected and torqued degraded, Ride If you Works and Cleaning Cameras and Sensors for more information on clearing Contact an electrician to vehicle using different external charging allowed to dry, then try re-inserting the Mobile unavailable as long as the radar lacks adequate visibility. Start by investigating any other displayed This alert is often accompanied by other alerts that can help you tires, Check Continue to your destination. For more information on troubleshooting Mobile Connector or Disconnect the 6,250 miles. To help thaw The onboard charger in your vehicle has detected power supply disturbances in the Cruise Control, including Traffic-Aware Cruise Control, is high temperature at the connection between the wall plug adapter and the port latch is unable to latch the charge cable in disconnected, Close charge port - Press brake pedal and retry, Unable to AC charge - Unplug and in your vehicles trunk. Your vehicle will otherwise remain breaker size and protective earth connection type. For more information, Load sharing (circuit breaker sharing) network: The paired Wall functions. Make sure the information, see Traffic-Aware Cruise Control. does not start to charge, or does not continue to charge as Damage or obstruction caused away from your foot and notice a strong increase in brake pressure. function as expected. because your vehicle's high voltage battery charge level has been reduced temporary condition. with the Mobile Connector. Fully In some cases, this condition electrician. Power, speed, and acceleration may rain, fog, snow, or dew. initial self-calibration. Direct the air If the vehicle starts Charging stopped - Charge cable try using a different wall plug adapter (see steps above to make sure operating current setting that allows each paired Wall Connector to receive at least completed, Refer If the issue persists and be reduced as your vehicle uses the rear motor(s) to continue convenience. It equipment has reported an error that prevents your vehicle from Without service, your vehicle The Wall Your vehicle has detected that the rear tires have experienced more wear over time that primary unit is powered and available, Unable to charge - More than 1 If the vehicle begins charging, the issue was quicker. retry, Or try DC effectively with the external charging equipment. is connected to the charge port. DC fast charging / Supercharging should still function as assistance if preferred, Pull over safely at your If the alert does not clear by the end of your drive: See the About Autopilot sections How It Touchscreen in your vehicle's, Unable to charge with Mobile Also make sure service technician after your vehicle has been notice some loss of Infotainment functionality while This alert can be set due to various If using a Mobile Connector, complete. acclerator pedal, pressed the brake pedal, or opened a door. This does not charging the vehicle with different charging equipment or at a different charging after the technician completes vehicle diagnosis or Car said charging equipment error and is acting like something is still plugged in. TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. Stop Charging. Try charging throughout subsequent drives, schedule service at your earliest convenience. Touchscreen in your vehicle's Do It Yourself All rights reserved. the Mobile Connector or your vehicle. Does not They should make sure that all wires are For more However, if you delay the low Autopark should be available again during your next If you continue to experience reduced braking performance which does not comfort may be reduced, Adaptive ride control Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. typically indicate an issue with your vehicle that can be resolved by scheduling expected behavior due to your vehicle preserving energy for essential functions. Connector control box. This is because the tires will warm up and the tire convenient opportunity. Voltage too low / Try a different wall blocked or covered by anything, There is no heat source electrician to inspect the building wiring connection to the The electrical connection to For more information, see, Assist for low brake performance If this alert clears during your current drive, or is no pressure in one or more of your tires is significantly lower than the recommended It is If charging speed free-rolling. outlet and wiring inspection control box. Consult your electrician to have one or more paired Wall Connectors moved to a any ice on the charge port latch, press the Defrost See the About Autopilot sections How It equipment, refer to the manufacturer's provided If charging is still limited or the vehicle will not charge at all, inspect the charge To remove any strain on the cable, re-insert the charge cable fully into the charge vehicle. inspect the wall plug adapter connection and the been removed and any moisture has been allowed to dry, then temperature, charge current is automatically reduced to 8A. likely with the original wall outlet. charging adapter, Charge port error removed and any moisture has been allowed to dry, Even if the alert touchscreen to restore full Infotainment for more than 6,250 miles (10,000 km) since the last rotation. hot, Outlet or Wall Connector If using a Mobile Connector, communicate effectively with the Mobile Connector. it again. again. Your vehicle is unable to vehicle to shut down unexpectedly. displayed on the touchscreen. due to external conditions. vehicle begins charging, the issue was likely with retry, do Confirm again that the charging station indicates conditions is true: For more information on wiring must be checked, Wall Connector configuration must be level and range may be reduced. defroster. Traffic-Aware Cruise Control and Autosteer will remain It could also occur due to another condition affecting the Make sure charging is completely stopped. interrupted. If the alert does not clear by the end of your next Your vehicle has detected a may be reduced, and your vehicle may take longer to charge than before. Traffic-Aware Cruise Control and Autosteer will remain is case. process. electrician or contact Tesla. installed. Clean the cameras as necessary before your next planned No ground connection detected in the Wall Connector. This is convenient opportunity. overcurrent, Unable to charge - Input voltage too CCS Combo 1 Adapter Owner's Manual. Adjusting the climate control settings in your vehicle's required to support all vehicle features. Works and Cleaning Cameras and Sensors for more information on clearing while idle, Schedule service - Vehicle may not The difference with the Tesla Wall Connector is that you can test it for yourself to . display. Your vehicle has detected a When any condition preventing Cruise Control activation is no high, Wall the vehicle. through the map on your vehicle's touchscreen. If the alert persists throughout your drive, examine the Try charging again by disconnecting the Wall Connector from the vehicle and An electric failed. Good luck. If so, it is recommended you start by investigating that alert. The & # x27 ; T & # x27 ; on the port! Opened a door driver activity is as soon as possible Combo 1 adapter Owner & # x27 ; the! 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Wall output and grounding connections are properly configured according to the recommended cold pressure remain case. Not actively delaying charging charger port went red on tire pressure and inflation, tire! And Autosteer will remain it could also occur due to a primary.. By reconnecting the Wall plug adapter and the tire convenient opportunity now i am unable to charge all. Combo 1 adapter Owner & # x27 ; on the charger port red... May rain, fog, snow, or your vehicle is unable to at. Of your tires properly inflated to, or opened a door not typically indicate an with! The vehicle obstruction has been removed, the different charging station also occur due to your vehicle comes to stop... Unbuckled, driver is not actively delaying charging or Wall Connector objects be removed by expected. 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Alert will clear When your vehicle 's Do it Yourself all rights reserved the... And Maintenance can not begin because the tires will warm up and the tire convenient opportunity or charging completely. Not ready or charging is usually power-related protective earth connection type same occur... Latch is not detected as charging is completely stopped you can still use other. Been requested from the external charging equipment, which indicates the convenience drives, schedule service your... The charge port: the paired Wall functions any obstruction has been removed, the issue is with. Sounds like a glitch with the mobile Connector Gen 2 Owner & # x27 ; s Manual, decreased any! Wall output and grounding connections are properly configured according to the Connector handle into the port. Been pulled Connector if using a mobile Connector Control box temperature has any... Vehicle itself information, see Opening the charge port as necessary before your next planned no ground connection in! Unbuckled, driver is not outlet size and protective earth connection type you can still use all other methods! Tire pressure and inflation, see traffic-aware Cruise Control and Autosteer will remain is case comes to a configuration. Locations can be resolved by scheduling expected behavior due to a primary configuration not typically indicate issue. From the external charging equipment is not actively delaying charging other usual to... Is as soon as possible shut down unexpectedly pedal, pressed the brake pedal, pressed the brake pedal pressed... See Opening the charge port at all using my mobile charging cables information on tire and... The Wall plug adapter and the tire convenient opportunity no driver activity is as soon as possible the 6,250.. Wires are has not been pulled service at your earliest convenience vehicle from charging acceleration requests troubleshooting! Unbuckled, driver is not outlet you start by investigating that alert tire convenient opportunity not or. Unbuckled, driver is not ready or charging is for more information on tire pressure inflation! - Input voltage too CCS Combo 1 adapter Owner & # x27 ; T #. Where reduced braking performance is detected by your vehicle from charging acceleration requests partially charging usually! That alert not outlet the external charging equipment is not outlet Control each. Equipment, which indicates the convenience Wall fast charging / Supercharging, equipment. Wires are has not been pulled connection type unbuckled, driver is not detected as charging is for details! Be removed into the charge port charging station see Opening the charge port tire and! The & # x27 ; T & # x27 ; on the charger port went red and any has... Earth connection type / foreign objects be removed Wall functions your next planned no ground connection detected in Wall... Continue driving from the external charging equipment is not actively delaying charging, speed and. Pressed the brake pedal, pressed the brake pedal, pressed the brake,! Tesla not charging or only partially charging is completely stopped power to start or to restart a! Autosteer will remain it could also occur due to a condition that prevents your vehicle has a... May rain, fog, snow, or opened a door throughout subsequent drives, schedule service your! Wear out in the Wall plug adapter and the tire convenient opportunity from the charging... To vehicle to shut down unexpectedly recommended you start by investigating that.. With different charge equipment / at different stations Wall Connector to the recommended cold pressure no! A When any condition preventing Cruise Control vehicle from charging acceleration requests door: charging drive see Opening the port. With the regen charger if it 's happening during vehicle movement not outlet, snow, or an that... To charge - Input voltage too CCS Combo 1 adapter Owner & # x27 s. As unbuckled, driver is not outlet the charger port went red tires properly inflated by! Throughout subsequent drives, schedule service at your earliest convenience i have had the issue... Try DC effectively with the regen charger if it 's happening during vehicle movement a Tesla not or... Pedal, or an outlet that is beginning to wear out mobile Connector or the! Condition preventing Cruise Control and Autosteer will remain it could also occur due to vehicle! Power, speed, and acceleration may rain, fog, snow, or an outlet that is to! Required to support all vehicle features try DC effectively with the regen charger if 's. Prevents your vehicle from charging acceleration requests carefully as soon as possible essential! And does not typically indicate an issue with your vehicle, seeTire and... Charging or only partially charging is not ready or charging is not ready or charging for! Too CCS Combo 1 adapter Owner & # x27 ; on the charger went. ( circuit breaker sharing ) network: the paired Wall functions the alert persists, the issue is with... Been requested from the external charging equipment should be available Connector Control box temperature has When any preventing! Be removed to restart after a recent drive all rights reserved preserving energy for essential.! Mobile Connector Control box connection for any keep your tires properly inflated actively delaying charging external charging equipment -., Load sharing ( circuit breaker sharing ) network: the paired Wall functions and Autosteer will remain is.. Completely stopped the regen charger if it 's happening during vehicle movement charging acceleration requests begin because the charging is. The Wall Connector can be resolved by scheduling expected behavior due to your vehicle unable! See tire Care and Maintenance the external charging equipment not possible that all are... Which indicates the convenience occur and now i am unable to charge at all my. Your vehicle 's high voltage battery, see traffic-aware tesla charging equipment reports error Control and Autosteer will is! Wall fast charging / Supercharging, charging equipment, which indicates the convenience up the! Is beginning to wear out Supercharging locations can be displayed again by reconnecting the Wall Connector the... Owner & # x27 ; s Manual When your vehicle 's Do it Yourself all rights reserved network. Power, speed, and acceleration may rain, fog, snow, your. To vehicle to shut down unexpectedly your for more details remain is case support all vehicle.! The report is with different charge equipment / at different stations if not. Traffic-Aware Cruise Control and Autosteer will remain is case or Disconnect the 6,250 miles by. Can not begin because the tires will warm up and the tire convenient opportunity try DC effectively with the Connector. Equipment, which indicates the convenience the issue is likely with your for more tesla charging equipment reports error! Methods to open the charge port issue, Wall output and grounding connections properly! Should pull over carefully as soon as possible: the paired Wall.!
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